Delivery & Returns
Methods of payment
We accept the following secure payment options:
- Visa
- Mastercard
- Amazon Pay
- PayPal
- Shop Pay
- G Pay
Delivery
We ship to anywhere in the USA.
CO2 Neutral delivery
All of our products are shipped with CO2 neutrality. From its conception to you, every mile/kilometer is monitored to offset the CO2 emissions. Read more about how we achieve a CO2 neutral supply chain here.
Get the zero-waste swap delivered plastic-free
All our products are packed & shipped plastic-free, we guarantee. We aim to eliminate plastic packaging in the delivery process as much as possible. Still, sometimes, our third-party product providers make mistakes. It does not happen often, but there is always a risk.
Therefore, please consider purchasing your BOONBOO products directly from us.
Delivery Fees
- Free delivery for orders over $10.
Returns
Our return policy applies for 30 days after purchase.
To complete your return:
Please contact us via hello@boonboo.com with your order ID.
Refunds
Once your return is received, we will send you an email to notify you. A credit will automatically be applied to your credit card or original payment method within 5-7 business days.
Late or missing refunds
If you have not received a refund yet, first recheck your bank account. Then contact your credit card company; it may take some time before your refund is officially posted.
Sale items
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.
Exchanges
We are happy to exchange your item if it is defective or damaged. If you need to exchange it for the same item, send us an email at hello@boonboo.com